Frequently Asked Questions
FAQ
General
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Is there a cost for the service?
The service is free (no cost) for participants.
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How do I contact the FMLI Call Center?
Reach us at the following:
Phone: 1-800-831-1676 (Toll-free number)
Email: fmli@hcde-texas.org
Website: http://www.hcde-texas.org/fmli
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Where does the service take place?
Participants can receive instructional support from the comfort of their homes or wherever they can access the internet.
Requirements
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Do I need to be a computer expert?
If you are reading this, you are already skilled enough to use our program.
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What equipment do I need?
A computer, tablet, or smartphone with internet service.
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What is the eligibility requirement to receive services?
Adult learners and their families who live in Texas and are NOT enrolled in a federally funded adult education program through the Texas Workforce Commission.
Contact us
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Email: fmli@hcde-texas.org
Phone: 1-800-831-1676
Hours of Operation:
Monday - Sunday
7 a.m. - 10 p.m.
