Frequently Asked Questions

  • How do I schedule pickup for new boxes?

  • How do I make a request for a pickup or delivery?

  • What is the Secure Storage Portal and how do I use it?

  • How do I schedule box/file deliveries?

  • What are Pre-Assigned Barcode Labels and how do I get them?

  • How do I schedule returns?

  • What if I want to change my authorization list?